Learning Outcomes :
By the end of this video session, learners will be able to:
- Understand the full HAS (Hospital Alliance Services) process and requirements, including documents, timelines, and assessment guidelines.
- Identify all essential documents needed for different types of claims (medical, critical illness, disability, death) to ensure smooth and successful submission.
- Apply the Claim Checklist correctly to verify completeness, accuracy, and compliance before submitting any claim case.
- Guide clients confidently through the claim process, managing expectations and minimizing delays by providing clear instructions and proactive follow-up.
